1. Returns
Eligibility: Returns are accepted within 5 days from the date of purchase. To be eligible for a return, items must be unused, in their original packaging, and in the same condition as when you received them.
Non-returnable Items:
Personalized or custom-made items
Perishable goods
Gift cards
2. Refunds
Process: Once we receive and inspect your returned item, we will notify you about the approval or rejection of your refund.
Method: Approved refunds will be processed to your original payment method within 14 business days. Refunds exclude original shipping costs unless the return is due to our error.
Conditions: Refunds may take additional time to reflect in your account, depending on your payment provider.
3. Damaged or Defective Items
In the event that an item arrives damaged or defective, please contact us immediately. We will offer a replacement or refund, depending on your preference and product availability.
4. Return Shipping
Customer Responsibility: Customers are responsible for shipping costs for returning items unless the return is due to an error on our part (e.g., wrong or defective product).
5. Processing Time
Refunds will be processed within 14 business days after we receive the returned item.
Contact Us
If you have any questions regarding our refund policy, please reach out to our customer support team at [email protected].
At Ridhi Seasons, your privacy is a top priority. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website or services.
1. Information We Collect
Personal Information: This includes your name, email address, phone number, and shipping details, provided during registration or checkout.
Payment Information: Payment details, including credit/debit card information, are processed securely by trusted third-party providers.
Browsing Information: Data such as your IP address, browser type, and usage patterns are collected via cookies and similar technologies.
2. Use of Information
Order Fulfillment: To process and deliver your orders.
Communication: To send order confirmations, updates, and promotional materials (with your consent).
Improvement: To enhance our website and services.
Fraud Prevention: To detect and prevent unauthorized activities.
3. Information Sharing
Service Providers: We may share your information with trusted third-party vendors who assist in payment processing, delivery, and other operational tasks.
Legal Obligations: Information may be disclosed to comply with legal requirements or respond to lawful requests.
4. Data Security
We implement strict security measures to protect your data. While we strive to ensure data safety, no method of internet transmission or storage is completely secure.
5. Your Choices
Cookies: You can manage cookie settings through your browser preferences.
Marketing Communications: Opt-out options are available in emails or by contacting us directly.
Contact Us
For privacy-related concerns, please reach out to us at [email protected].
Welcome to Ridhi Seasons. These Terms and Conditions govern your use of our website and any purchases you make through it. By accessing or using our site, you agree to these terms.
1. General Use
You must be at least 18 years old to use this website or make purchases.
You are responsible for maintaining the confidentiality of your account and password.
You agree to use the site only for lawful purposes.
2. Product Information
We strive to provide accurate descriptions and images. However, errors may occur, and we reserve the right to correct them.
Prices and availability are subject to change without notice.
3. Orders
Placing an order constitutes an offer to purchase the product(s). We reserve the right to cancel or refuse orders for any reason.
Payment must be completed at checkout. All transactions are processed securely.
4. Shipping and Delivery
Estimated delivery times are provided but may vary based on location and other factors.
Shipping costs are calculated at checkout and may vary for international orders.
5. Intellectual Property
All content on our website, including text, images, and graphics, is the property of Ridhi Seasons.
You may not reproduce, distribute, or exploit any part of the website without our written consent.
6. Liability
Ridhi Seasons is not liable for indirect, incidental, or consequential damages resulting from the use of our website or products.
Products are sold "as is" without warranties unless explicitly stated.
7. Modifications
We reserve the right to modify these terms at any time. Updates will be posted on this page.
Contact Us
For questions or concerns about these terms, please contact us at [email protected].